How the Antique Business Can Recapture Gen X

Today, the antique business has a new problem: oldcannot sit in them for hours at a time. Even starter
customers. Boomers and their parents, who haveapartments have walk-in closets that make armoires
been collecting antiques for decades, no longer haveobsolete.
the room or the inclination to buy more antiques.The twin essentials of furniture making have always
Their Gen-X successors do not seem to care forbeen form and function, or beauty and usability. For
antiques. "The trend is away from antiques", saysboomers and their parents, furniture was for sitting,
Red Whaley, owner of an antiques business ineating, or sleeping. Simple functions. For the Boomer
Forney, Texas since 1968. "I think it skips aantique collector, beauty of form lent an added
generation. You just do not want what your parentsdimension to the simple functions of furniture.
had". Attend any antique show in the US, and all youFunction was a given. Boomers bought because the
will see is a sea of silver hair and bald heads. ThisForm was beautiful. For Gen X'ers, the opposite is
leaves antiques dealers in a quandary: their customertrue. For them, furniture provides a place to eat,
base is shrinking, sales are plummeting, and they aresleep, sit, play video games, and sit for hours at a
buried in inventory.workstation for work or socializing. Function takes
The shrinking customer base is just phase one of theprecedence over form. The furniture has to perform.
problem. When millions of boomers start to downsizeBeautiful antiques that do not function well in the Gen
and the antiques they have been collecting forX lifestyle are an impediment. Why would they buy
decades hit the resale market, prices will plunge asthem? For Gen X, buying decisions are made on the
well. There will be an overabundance of supply, andbasis of performance, not beauty.
very little demand. Boomers that bought antiques asHow, then, do we sell to Gen X buyers? We stop
an investment are in for a rude awakening. In manytrying to sell beauty and investment as our primary
cases, they will not recoup their original investment.sales pitches. This is easiest to do with accessories
The antiques trade has tried everything to hook newand occasional pieces. Sell function first, then beauty,
buyers: scotch tastings, seminars, door prizes, eventhen investment. Functionally, a lamp is a lamp. An
handwritten invitations. Little progress has been madeantique lamp will work as well as a new lamp, plus it
in capturing the pocketbooks of Gen X. Why arehas the added benefits of being unique, beautiful, and
they not buying? I think that Richard Whaley, Red'sa good investment. See what I mean? Start by
son, hit the nail on the head when he said: "it is moreselling function. You cannot use that approach with a
functional now. We sell a lot of (decorative)roll top desk. It is not functional in terms of the Gen
mailboxes".X lifestyle. What does that mean for your business?
Functional; that is the key word. I have often beenRe-evaluate your inventory. If an item is not
told by Gen X'ers that they do not buy antiquefunctional for the Gen X buyer, liquidate it or you will
furniture because it does not fit the needs ofsoon find yourself with a store full of inventory you
modern technology. An antique flat-top desk has nocannot sell. Start buying inventory with Gen-X
place to run computer cords, store cd's orfunctionality in mind, and eliminate anything that does
comfortably place a monitor and keyboard. Oldnot fit that profile.
wooden office chairs are not ergonomic and one